Privacy Policy

Last updated: December 11, 2025

Welcome to Bubu Dudu Shop India (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose and protect personal information when you use our website https://bubududushop.in. Our store operates in India and this policy is written with Indian users and laws in mind.

1. Information we collect

We collect information you give us directly and information we collect automatically when you visit our site.

A. Information you provide

  • Account & order details: name, email address, phone number, shipping address, billing address and order history.
  • Payment information: we do not store full payment card data on our servers. Payments are processed by third-party payment providers (for example, payment gateways) — see the Third-party services section below.
  • Customer support: messages and communications you send to us (via email or contact form).

B. Information collected automatically

  • Device & usage data: IP address, browser type, pages visited, referring/exit pages and timestamps.
  • Cookies & similar technologies: small files stored on your device to improve site experience (see Cookies section).

2. How we use your information

We use your information for the following purposes:

  • To process and deliver your orders and send order confirmations and updates.
  • To communicate with you about your account, orders and support requests.
  • To improve and personalise our website, product offerings and marketing.
  • To detect and prevent fraud, illegal activity and enforce our terms.
  • To comply with legal obligations under Indian law (for example tax and recordkeeping).

3. Cookies & tracking

We use cookies and similar technologies to make the site work and to understand how visitors use the site. Cookies help with:

  • Keeping you logged in during a session.
  • Remembering your cart and preferences.
  • Analysing site usage to improve performance.

You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

4. Third-party services

We may share information with trusted third parties who help run our business, including:

  • Payment processors (they handle payment card details securely).
  • Delivery and logistics partners for shipping orders.
  • Analytics providers to measure site traffic and performance.
  • Marketing providers for email newsletters (only if you opt into marketing).

These service providers have access to the information needed to perform their functions and are contractually required to keep it secure.

5. Data security & retention

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. However, no internet service is completely secure—if you suspect any security issue, please contact us immediately.

We keep your personal information only as long as needed to provide services, comply with legal obligations and as described in this policy. Typical retention:

  • Order records and invoices: retained for statutory/tax reasons (as required under Indian law).
  • Account information: retained while your account exists and for a reasonable period afterward.

6. Your rights

Under applicable laws you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information (subject to legal obligations and reasonable exceptions).
  • Opt out of marketing communications at any time (unsubscribe link in emails or contact us).

To exercise these rights, contact us at the address below. We may ask you to verify your identity before fulfilling requests.

7. Children’s privacy

Our website is not intended for children under 13 (or the age applicable where you live). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

8. International transfers

Because our operations and service providers may be located in different countries, your information may be transferred to and stored on servers outside India. We will take steps required by law and reasonable safeguards to protect your data when transfers occur.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we make changes we will update the “Last updated” date above. Significant changes will be notified on the website or by email where appropriate.

10. Governing law

This Privacy Policy and any disputes related to it are governed by the laws of India, including the Information Technology Act, 2000 and other applicable Indian laws.

11. Contact us

If you have questions, requests or concerns about this Privacy Policy or our privacy practices, please contact us:

BubuDuduShop.in — operating in India only. By using our website, you agree to the collection and use of information described in this policy.